1. Help Center
  2. Venture X HubSpot

How to set up an automatic email for your "BOOK A TOUR" button

Set up a confirmation email when a user books your calendar connected to your book a tour button on your location website

Once a tour is booked on a location's website, an automated email is sent through HubSpot to confirm the booking. Although the design of this email cannot be altered, you have the option to include a personalized message in the booking confirmation email. Follow these steps to implement this feature.

Do this on the client's behalf

Step 1: Log into your HubSpot account and navigate to Sales -> Meetings.

Step 2: Select the calendar that is attached to the location website from the drop down menu here:

Screenshot 2023-07-31 at 16.39.49

Step 3: Click on the meeting link to edit it.

Step 4: Once in the editing screen under overview scroll down to where the description section:

Insert the required message for the confirmation follow up email:

Screenshot 2023-07-31 at 16.41.48